thor Privacy Policy
This page describes what we collect when you use thor and how we keep that data protected. We at thor take your privacy seriously and operate under clear principles: we collect only what we need to run our service, we do not sell your data to third parties, and we give you control over your information.
Our privacy practices apply to all members accessing thor from any location. Whether you register from Jakarta, Surabaya, Bandung, Medan, or Semarang, the same data protection standards apply. We comply with applicable data protection laws in the jurisdictions where we operate, and we undertake to handle your information with care and transparency.
If you have questions about how we use your data or how to exercise your privacy rights, contact our support team via your thor account. We respond to privacy inquiries within five business days.
What Data We Collect on thor
We collect data in three categories: account information, activity data, and technical data. Account information includes your email address, phone number, name, date of birth, and address. We collect this during registration and account verification. We use this data to confirm your identity, comply with anti-money-laundering regulations, and contact you about your account.
Activity data includes your game history, bet records, deposits, withdrawals, and bonus claims. We collect this automatically as you use thor. We use this data to calculate your weekly cashback, track your tier progression, settle your bets, and detect fraud or abuse.
Technical data includes your IP address, device type, browser type, and access timestamps. We collect this automatically via our servers and analytics tools. We use this data to maintain our service, diagnose technical issues, and protect against unauthorized access.
How We Use Your Data on thor
We use your data for five main purposes. First, service delivery: we use your account information and activity data to run thor, process your bets, calculate payouts, and manage your IDR Wallet. Second, compliance: we use your identity information to verify your age and jurisdiction, comply with anti-money-laundering rules, and detect fraud. Third, communication: we use your email and phone to send account notifications, promotion updates, and support responses. Fourth, improvement: we use aggregated activity data to understand how members use thor and improve our games and features. Fifth, legal obligation: we use your data to respond to law enforcement requests and court orders.
We do not use your data for marketing purposes beyond our own platform. We do not sell your data to third parties. We do not share your payment information with anyone except our payment processors.
Third-Party Processors and Data Sharing on thor
We work with third-party service providers who process data on our behalf. These include payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions), hosting providers (who store our servers), analytics tools (who help us understand usage patterns), and anti-fraud services (who help us detect abuse). Each processor has a contract with us that requires them to protect your data and use it only for the purposes we specify.
Our servers may sit outside your jurisdiction. If you are accessing thor from Indonesia, your data may be processed and stored on servers in other countries. By using thor, you consent to this international data transfer. We undertake to apply the same data protection standards regardless of server location.
We at thor believe that transparency about data use builds trust between our platform and our members.
Your Rights and Our Commitments on thor
You have the right to access, correct, and delete your data on thor. You can view your account information in your account settings at any time. If you notice an error in your personal data, contact our support team and we will correct it within five business days. If you want to delete your account and all associated data, submit a deletion request via support and we will process it within thirty days, subject to legal retention requirements.
We retain your data for as long as your account is active, plus seven years after closure for compliance and fraud-prevention purposes. If you request deletion before that period ends, we will delete your data except where law requires us to retain it.
Cookies and Tracking on thor
We use cookies to keep you logged in, remember your preferences, and track your activity for analytics. These cookies are essential to thor's operation. You can disable cookies in your browser settings, but doing so may prevent thor from functioning properly. We do not use cookies to track you across other websites.
Security Practices on thor
We protect your data using encryption, secure servers, and access controls. Your password is hashed and never stored in plain text. Your payment information is encrypted in transit and at rest. We conduct regular security audits and penetration tests to identify and fix vulnerabilities. If we discover a data breach, we will notify affected members within thirty days and cooperate with law enforcement.
We undertake to maintain industry-standard security practices. However, no system is completely secure. If you suspect unauthorized access to your thor account, change your password immediately and contact our support team.
Policy Updates and Contact
We may update this privacy policy from time to time. If we make material changes, we will notify you via email and ask for your consent before the changes take effect. Your continued use of thor after notification constitutes acceptance of the updated policy.
If you have questions about this privacy policy, your data, or your privacy rights, contact our support team via your thor account. We respond to privacy inquiries within five business days. Our services are available only where local law permits. If you are accessing thor from a jurisdiction where online gaming is prohibited, you are responsible for verifying compliance with local law.
- Data access: View your account information in your account settings.
- Data correction: Contact support to correct errors in your personal data.
- Data deletion: Submit a deletion request via support to remove your account and data.
- Privacy inquiries: Contact support with questions about how we use your data.
We maintain this policy to reflect our current data practices and commitments. For updates or questions, contact our support team via your thor account.